Privacy Policy

Last updated: 3 June 2026

Universal Rubbish Removal IE ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, why we collect it, and how we use it.

1. Who We Are

Universal Rubbish Removal IE is a rubbish removal service operating across Kilkenny and the South East of Ireland. You can contact us at:

• Phone / WhatsApp: 087 442 2116
• Website: universalrubbishremoval.ie

2. Information We Collect

We collect only the information necessary to provide our service:

• Contact information — name, phone number, or WhatsApp handle when you contact us to book a job.
• Job details — descriptions or photos of items to be removed that you send us.
• Analytics data — if you accept cookies, Google Analytics collects anonymised data about pages visited, device type, and general location (no personal data). See section 5.

3. How We Use Your Information

• To provide and confirm rubbish removal services.
• To contact you about your booking.
• To improve our website (analytics, if consented).

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis (GDPR)

Where we process personal data, we rely on the following legal bases under GDPR:

• Contract — processing necessary to fulfil a booking.
• Legitimate interests — responding to enquiries.
• Consent — analytics cookies, where you have opted in.

5. Cookies & Analytics

We use Google Analytics (including Google Ads conversion tracking) to understand how visitors use our website. This only runs if you accept cookies via our cookie banner. Google Analytics collects anonymised data and does not identify you personally.

You can withdraw consent at any time by clearing your browser's local storage or cookies for this site.

For more information on how Google uses data, see Google's Privacy Policy.

6. Data Retention

We retain contact and booking information only for as long as necessary to fulfil your booking and for a reasonable period thereafter in case of follow-up queries (typically up to 12 months). Analytics data is retained as per Google Analytics default settings (14 months).

7. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict how we process your data.
• Lodge a complaint with the Data Protection Commission Ireland (dataprotection.ie).

To exercise any of these rights, contact us via WhatsApp or phone at 087 442 2116.

8. Third-Party Links

Our website may contain links to WhatsApp and other third-party services. We are not responsible for the privacy practices of those services.

9. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes.